We automatically collect usage information that allows us to collect information regarding how users access and use the Services (“Usage Data”). For example, when you download and use Services such as DTX, we automatically collect information on the type of device you use and the device identifier (or “UDID”). Additionally, each time you use the Services, we automatically collect information regarding the type of web browser you use, your operating system, your Internet Service Provider, your IP address, the pages you view on our Site, the time and duration of your visits to the Site, crash logs and other information relating to your use of the Services. We use this information to analyze trends, administer the Services, troubleshoot any user problems, and to enhance and update the Services. MESSAGE DATA When you send or receive messages using our Services, we may temporarily process and store your messages (“Message Data”) in order to provide these Services to you. After its destruction, Message Data is permanently deleted and cannot be retrieved by DTX, except with respect to those clients who have paid separately for us to archive such Message Data. Additionally, certain enterprise organizations can opt to have all Message Data archived on their own servers at their own election.
As explained under “INFORMATION WE COLLECT – PERSONAL INFORMATION,” Personal Information and your contact lists and/or address book data may be used, when permitted by you, to find and connect users of the Service. Additionally, DTX may use your Personal Information to contact you regarding the Services. For example, we may, with your permission, message you to let you know about new releases, patches and other updates to the Services. From time to time, we may establish business relationships with other businesses that we believe are trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance. We provide our Service Providers with only the information necessary for them to perform these services. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information and Message Data from unauthorized access, use or disclosure. Service Providers are prohibited from using Personal Information or Message Data in any manner other than as specified by us.
SECURITY DTX is committed to protecting the security of your information. We employ what we believe are industry-best security measures designed to protect your information from unauthorized access. Regardless of efforts, no data transmission over the Internet or other network, including any of DTX’s services, can be guaranteed to be 100% secure. Accordingly, we cannot and do not guarantee the absolute security of any information you transmit on or through the Services, and any information you transmit is sent at your own risk.
DTX cooperates with government and law enforcement officials to enforce and comply with the law. We may, therefore, disclose Personal Information, Usage Data, Message Data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order) or enforceable governmental request; (b) enforce the Terms or the Services, including investigating potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of DTX, its users or the public as required or permitted by law.
Please be aware that we process and store all information in the United States. By using the Services, you agree that the collection, use, transfer, and disclosure of your information and communications will be governed by the applicable laws in the United States.
If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (“CCPA Rights”). This section describes those rights and how you can exercise them.
You can request what personal information we have collected, used, disclosed, and sold in the preceding 12 months. You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies: • Transactional: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you;
Please note that if we delete your personal information, many of our services will not work the same.
Under the CCPA, you have the right to opt-out of the sale of your personal information. However, we do not sell your personal information and therefore do not provide any mechanism for you to exercise the right to opt-out.
You have the right not to be discriminated against for the exercise of your privacy rights under the CCPA.
DTX does not knowingly collect or maintain the personal information of children under 13. If we learn that we have collected any personal information of a child under the age of 13 without affirmative authorization under the CCPA or verifiable parental consent under the Children’s Online Privacy Protection Act (COPPA), we will delete that information from our files as quickly as possible. If you believe that we may have collected information of a child under 13, please contact us at support@DTXmed.com.
California residents may request what personal information we have collected or request us to erase that personal information not more than twice in a 12-month period. In order to verify your identity, DTX will need to collect information about you, including your name, telephone number, and email address. Any additional information you provide will be used only to verify your identity and not for any other purpose. In order to designate an authorized agent to act on your behalf, you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf. A California resident can make a personal information request by emailing us at firstname.lastname@example.org.